You have up to 7 days to cancel your order from the date of order.
To cancel your order, please contact our customer care team on 01623 572757 or use our contact form [here].
This cancellation right does not apply if:
How your cancellation period works:
To cancel a Contract, please submit your cancellation request [here], stating that you wish to cancel and your reason for cancellation. Alternatively, you may call our customer service team on 01623 572757. Your reason for cancellation will not affect your right to cancel the order.
If you send your cancellation request by email or via a support ticket, your cancellation is effective from the date you send it. For example, you will have given us notice in time if you send your email before midnight on the last day of the cancellation period.
Refunds:
If you cancel your Contract within the cancellation period and are entitled to a refund, we will refund you the price you paid for the Product(s) within 10 working days. Additional postage purchased is non-refundable.
Refunds will be made to the payment method used to pay, unless we agree to issue a gift card instead (gift card terms and conditions apply).
Nurse Home Visit Cancellation Charges:
We use Royal Mail for the majority of our deliveries to ensure fast, reliable service across the UK. Delivery options are available at checkout and may include:
Delivery times are estimates and not guaranteed, except for Special Delivery services.
Shipping charges are calculated at checkout based on the service selected and order weight/size. Promotional free shipping offers may apply to qualifying orders.
We currently only ship within the UK via Royal Mail. If you require overseas delivery, please contact us for available options and pricing.
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At MeditestDirect, we offer a wide range of trusted home testing kits from general health and wellness to more specific medical checks. Whether you're monitoring your body or taking control of your health journey, we've got a test that fits. Your results are processed securely and kept completely confidential, giving you peace of mind every step of the way.
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With MeditestDirect, you're in control. Choose from a full range of easy-to-use home test kits, all designed to give you accurate results without the wait. From everyday check-ups to targeted health concerns, every test comes with full privacy and secure result delivery—because your health information should stay yours.
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Explore Our Most Popular Tests.
Cortisol is a stress hormone produced by the adrenal glands. It is vital to survival given its role in functions such as immunity, regulating blood pressure and releasing insulin for blood sugar maintenance.
Testosterone is a hormone that causes male characteristics. For men, it helps to regulate sex drive and has a role in controlling bone mass, fat distribution, muscle mass, strength and the production of red blood cells and sperm. Testosterone is produced in the testicles of men and, in much smaller amounts, in the ovaries of women. Testosterone levels in men naturally decline after the age of 30, although lower than normal levels can occur at any age and can cause low libido, erectile dysfunction, difficulty in gaining and maintaining muscle mass and lack of energy. Although women have much lower amounts of testosterone than men, it is important for much the same reasons, playing a role in libido, the distribution of muscle and fat and the formation of red blood cells. All laboratories will slightly differ in the reference ranges they apply because they are based on the population they are testing. The normal range is set so that 95% of men will fall into it. For greater consistency, we use the guidance from the British Society for Sexual Medicine (BSSM) which advises that low testosterone can be diagnosed when testosterone is consistently below the reference range, and that levels below 12 nmol/L could also be considered low, especially in men who also report symptoms of low testosterone or who have low levels of free testosterone.
The Testosterone/Cortisol (T:C) ratio is a marker which shows promise in assessing whether athletes are recovering well after intense training. Testosterone is an anabolic hormone which helps to build muscle, produce red blood cells and increase aerobic metabolism in muscles. Cortisol is a catabolic hormone working antagonistically with testosterone, inhibiting protein synthesis and blocking anabolic signalling. The T:C ratio is more sensitive to the stresses of training than either measure alone. Over time it can be trended to see how well you are recovering.
