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Advanced Vitamin B12 Blood Test
Description
Gain a deeper understanding of your vitamin B12 status with this advanced test, which includes active B12 markers. Low B12 can contribute to fatigue, mood changes, and brain fog. Whether you're tracking a known deficiency or exploring unexplained symptoms, this test offers clear insights to help you take control of your health and wellbeing.
Return policy
You have up to 7 days to cancel your order from the date of order.
- If you cancel your order within the cancellation period before your testing kit has been despatched, you are entitled to a full refund.
- If you cancel your order within the cancellation period after your testing kit has been despatched, you will incur a charge of £10 including VAT. This charge covers the cost of the kit, which we are unable to re-use, and will be deducted from your refund.
To cancel your order, please contact our customer care team on 01623 572757 or use our contact form [here].
This cancellation right does not apply if:
- You have already had a sample taken at a clinic, laboratory, or at home as arranged by us.
- You have failed to attend a confirmed appointment for phlebotomy arranged in connection with your test.
- You have already sent your sample to the laboratory for analysis.
- The 7-day cancellation period has expired.
How your cancellation period works:
- Your legal right to cancel a Contract starts from the date you receive the Acceptance Confirmation (the date on which we email you to confirm our acceptance of your order).
- For any testing kit that has been despatched, your 7-day deadline for cancelling starts from when you receive the confirmation email that the kit has been sent.
To cancel a Contract, please submit your cancellation request [here], stating that you wish to cancel and your reason for cancellation. Alternatively, you may call our customer service team on 01623 572757. Your reason for cancellation will not affect your right to cancel the order.
If you send your cancellation request by email or via a support ticket, your cancellation is effective from the date you send it. For example, you will have given us notice in time if you send your email before midnight on the last day of the cancellation period.
Refunds:
If you cancel your Contract within the cancellation period and are entitled to a refund, we will refund you the price you paid for the Product(s) within 10 working days. Additional postage purchased is non-refundable.
Refunds will be made to the payment method used to pay, unless we agree to issue a gift card instead (gift card terms and conditions apply).
Nurse Home Visit Cancellation Charges:
- More than 48 hours’ notice: No charge
- Less than 48 hours’ notice: £30 charge
- Same-day cancellation or failure to attend: £55 charge
Shipping
We use Royal Mail for the majority of our deliveries to ensure fast, reliable service across the UK. Delivery options are available at checkout and may include:
- Royal Mail Tracked 24 – Fully tracked Estimated 1–2 working days after dispatch.
- Royal Mail Tracked 48 – Fully tracked Estimated 2–4 working days after dispatch.
- Royal Mail Special Delivery Guaranteed by 1pm – Guaranteed next working day delivery (Mon–Fri) after dispatch, excluding bank holidays.
Delivery times are estimates and not guaranteed, except for Special Delivery services.
Order Processing Times
- Orders placed before 3:00 pm (Monday–Friday) are usually dispatched the same day.
- Orders placed after 3:00 pm, on weekends, or on public holidays will be processed the next working day.
Shipping Costs
Shipping charges are calculated at checkout based on the service selected and order weight/size. Promotional free shipping offers may apply to qualifying orders.
Tracking Your Order
- Tracking numbers are provided for Tracked and Special Delivery services.
- Standard 1st Class and 2nd Class deliveries do not include tracking, but proof of postage is always obtained.
Delivery Issues
- Royal Mail considers a parcel lost 10 working days after the expected delivery date (UK). We cannot replace or refund an item until this period has passed.
- If your parcel arrives damaged, please retain all packaging and contact our Customer Care Team within 24 hours of receipt.
- For any delivery disputes, we may require photographic evidence and/or a signed declaration of non-receipt for Royal Mail investigations.
International Shipping
We currently only ship within the UK via Royal Mail. If you require overseas delivery, please contact us for available options and pricing.
Customer Service Contact
📞 01623 572757
📧 orders@meditestdirect.co.uk
Reliable Home Test Kits for Every Need
At MeditestDirect, we offer a wide range of trusted home testing kits from general health and wellness to more specific medical checks. Whether you're monitoring your body or taking control of your health journey, we've got a test that fits. Your results are processed securely and kept completely confidential, giving you peace of mind every step of the way.
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Your Health, Your Terms, Fast & Private Testing
With MeditestDirect, you're in control. Choose from a full range of easy-to-use home test kits, all designed to give you accurate results without the wait. From everyday check-ups to targeted health concerns, every test comes with full privacy and secure result delivery—because your health information should stay yours.
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What's in the test?
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Clotting status
Platelet count
Platelets or clotting cells are the smallest type of blood cell. They are formed in the bone marrow and are important in blood clotting. When bleeding occurs, the platelets swell, clump together and form a sticky plug (a clot) which helps stop the bleeding.
MPV
MPV, or Mean Platelet Volume, is a measurement of the average size of your platelets. Platelets are fragmented cells within the blood that aid the process of clot formation. MPV provides an indication of platelet production in your bone marrow.
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Iron status
Ferritin
Ferritin is a protein which stores iron in your cells and tissues. Usually, the body incorporates iron into haemoglobin to be transported around the body, but when it has a surplus, it stores the remaining iron in ferritin for later use. Measuring ferritin levels gives us a good indication of the amount of iron stored in your body.
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Red blood cells
Haemoglobin
Haemoglobin is a protein in red blood cells which carries oxygen around the body and gives the blood its red colour. This test measures the amount of haemoglobin in the blood and is a good measure of the blood's ability to carry oxygen around the body.
Haematocrit
HCT (haematocrit) measures the amount of space (volume) within the blood that is taken up by red blood cells.
Red cell count
Red Blood Cell (RBC) Count analyses the number of red blood cells in the blood. Red blood cells carry oxygen from the lungs to the rest of the body, where it can be used to fuel energy processes such as movement and respiration. They also carry carbon dioxide produced from cells back to the lungs so that it can be exhaled.
MCV
MCV (mean corpuscular volume) reflects the average size of your red blood cells. This is important to measure, as it can indicate how much oxygen your cells are likely to be transporting around the body.
MCH
MCH (mean corpuscular haemoglobin) measures the average amount of haemoglobin contained in one of your red blood cells.
MCHC
MCHC (mean corpuscular haemoglobin concentration) is the average concentration of haemoglobin in your red blood cells. Haemoglobin is a molecule which allows red blood cells to transport oxygen around the body.
RDW
Red blood cell distribution width (RDW) indicates whether your red blood cells are all the same size, or different sizes or shapes. Normally cells are fairly uniform both in size and in shape, but some blood disorders may cause your red blood cells to form in abnormal sizes. This test measures the difference between the largest and the smallest red blood cell.
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Vitamins
Folate - serum
Folate is a B vitamin which acts as a coenzyme in the metabolism of amino acids. It is also vital for the synthesis of purines and pyrimidines which are essential for DNA synthesis and red cell formation. Folate is also especially important during the first trimester of pregnancy so if you are thinking of becoming pregnant it is important to make sure your folate levels are normal.
Vitamin B12 - active
Vitamin B12 is important for production of red blood cells which carry oxygen around the body. B12 is also involved in metabolism and the nervous system and prolonged lack of vitamin B12 may cause nerve damage. Although Vitamin B12 is almost entirely found in animal-based foods, many vegetarian and vegan products, especially plant milks are now fortified with Vitamin B12.
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White blood cells
White cell count
White Blood Cell (WBC) Count measures the number of white blood cells in the blood. White blood cells are key to your body's immune system. They fight infections and protect your body from foreign invaders such as harmful germs and bacteria. Additionally, they produce many antibodies and memory cells to protect you from further infections with the same germ.
Neutrophils
Neutrophils are the most abundant type of white blood cell in the body and are responsible for helping your body fight infection. When a germ is initially detected by the body, neutrophils are the defence system which go out and attack the germ before any of your other white blood cells. When neutrophils are low you can be more vulnerable to illness and infection.
Lymphocytes
Lymphocytes are a type of white blood cell which fight bacterial and viral infections. They are the subset of white blood cells involved in the more specific response to infections, which can identify and differentiate between different foreign organisms that enter the body. As well as fighting infection, they produce antibodies and memory cells to help to prevent future infections from the same germ. Lymphocytes include T cells, B cells and natural killer cells.
Monocytes
Monocytes are a type of white blood cell that surround and destroy germs and dead or damaged cells from the blood. The heat and swelling that you feel when a body part is inflamed, for example after a cut on your finger, is caused by the activities of these cells.
Eosinophils
Eosinophils are a type of white blood cell that are responsible for removing parasitic infections and regulating inflammation to mark an infected site. They also play a role in allergy and in asthma.
Basophils
Basophils are a type of white blood cell that protect your body from bacteria and parasites such as ticks. They also play a role in allergic reactions.