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Microscopy and Culture (UTI) Urine Test
Description
Looking for a comprehensive urine test? This analysis checks for signs of infection, kidney function, and metabolic issues by examining your urine under a microscope. It also includes a urine culture to identify any bacterial infections. Ideal for investigating symptoms, monitoring urinary health, or as part of a routine check-up.
Return policy
You have up to 7 days to cancel your order from the date of order.
- If you cancel your order within the cancellation period before your testing kit has been despatched, you are entitled to a full refund.
- If you cancel your order within the cancellation period after your testing kit has been despatched, you will incur a charge of £10 including VAT. This charge covers the cost of the kit, which we are unable to re-use, and will be deducted from your refund.
To cancel your order, please contact our customer care team on 01623 572757 or use our contact form [here].
This cancellation right does not apply if:
- You have already had a sample taken at a clinic, laboratory, or at home as arranged by us.
- You have failed to attend a confirmed appointment for phlebotomy arranged in connection with your test.
- You have already sent your sample to the laboratory for analysis.
- The 7-day cancellation period has expired.
How your cancellation period works:
- Your legal right to cancel a Contract starts from the date you receive the Acceptance Confirmation (the date on which we email you to confirm our acceptance of your order).
- For any testing kit that has been despatched, your 7-day deadline for cancelling starts from when you receive the confirmation email that the kit has been sent.
To cancel a Contract, please submit your cancellation request [here], stating that you wish to cancel and your reason for cancellation. Alternatively, you may call our customer service team on 01623 572757. Your reason for cancellation will not affect your right to cancel the order.
If you send your cancellation request by email or via a support ticket, your cancellation is effective from the date you send it. For example, you will have given us notice in time if you send your email before midnight on the last day of the cancellation period.
Refunds:
If you cancel your Contract within the cancellation period and are entitled to a refund, we will refund you the price you paid for the Product(s) within 10 working days. Additional postage purchased is non-refundable.
Refunds will be made to the payment method used to pay, unless we agree to issue a gift card instead (gift card terms and conditions apply).
Nurse Home Visit Cancellation Charges:
- More than 48 hours’ notice: No charge
- Less than 48 hours’ notice: £30 charge
- Same-day cancellation or failure to attend: £55 charge
Shipping
We use Royal Mail for the majority of our deliveries to ensure fast, reliable service across the UK. Delivery options are available at checkout and may include:
- Royal Mail Tracked 24 – Fully tracked Estimated 1–2 working days after dispatch.
- Royal Mail Tracked 48 – Fully tracked Estimated 2–4 working days after dispatch.
- Royal Mail Special Delivery Guaranteed by 1pm – Guaranteed next working day delivery (Mon–Fri) after dispatch, excluding bank holidays.
Delivery times are estimates and not guaranteed, except for Special Delivery services.
Order Processing Times
- Orders placed before 3:00 pm (Monday–Friday) are usually dispatched the same day.
- Orders placed after 3:00 pm, on weekends, or on public holidays will be processed the next working day.
Shipping Costs
Shipping charges are calculated at checkout based on the service selected and order weight/size. Promotional free shipping offers may apply to qualifying orders.
Tracking Your Order
- Tracking numbers are provided for Tracked and Special Delivery services.
- Standard 1st Class and 2nd Class deliveries do not include tracking, but proof of postage is always obtained.
Delivery Issues
- Royal Mail considers a parcel lost 10 working days after the expected delivery date (UK). We cannot replace or refund an item until this period has passed.
- If your parcel arrives damaged, please retain all packaging and contact our Customer Care Team within 24 hours of receipt.
- For any delivery disputes, we may require photographic evidence and/or a signed declaration of non-receipt for Royal Mail investigations.
International Shipping
We currently only ship within the UK via Royal Mail. If you require overseas delivery, please contact us for available options and pricing.
Customer Service Contact
📞 01623 572757
📧 orders@meditestdirect.co.uk
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At MeditestDirect, we offer a wide range of trusted home testing kits from general health and wellness to more specific medical checks. Whether you're monitoring your body or taking control of your health journey, we've got a test that fits. Your results are processed securely and kept completely confidential, giving you peace of mind every step of the way.
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With MeditestDirect, you're in control. Choose from a full range of easy-to-use home test kits, all designed to give you accurate results without the wait. From everyday check-ups to targeted health concerns, every test comes with full privacy and secure result delivery—because your health information should stay yours.
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What's in the test?
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Diabetes
Glucose
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Infection
Urine culture
Usually urine does not contain significant numbers of any microorganism, but if bacteria are introduced into the urinary tract, they can multiply and a urinary tract infection (UTI) can develop. For a urine culture test, a sample of urine is examined under the microscope and cultured for 18 hours to check for any bacterial growth. If there is an infection found, the culture is extended so the laboratory can determine an effective antibiotic which will be able to fight the infection.
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Kidney health
Protein
Protein can temporarily appear in the urine when there is infection or inflammation in the urinary tract. If it persists it can be a sign of underlying illness causing the kidneys to leak protein. This test uses a urine dipstick to provide an estimate of the amount of protein present in a urine sample.
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Urine chemistry
Urine - blood
This test checks for the presence of red and white blood cells in the urine which may arise for a number of reasons including an infection or problems with the kidneys and bladder.
Ketone
If the body's cells don't get enough glucose, fat is burned instead for energy. This produces a substance called ketones, which can show up in your blood and urine. High ketone levels in urine may indicate diabetic ketoacidosis (DKA), a complication of diabetes that can lead to serious health problems. If you have diabetes, ketones in urine can indicate you are not getting enough insulin.
pH
The kidneys are one of the most important mechanisms the body uses to maintain a constant body pH. Measuring urine pH can help to assess kidney function.
Urobilinogen
Urobilinogen is formed from the breakdown of bilirubin, a substance found in the liver that aids in the breakdown of red blood cells. Normal urine contains some urobilinogen.
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Urine microscopy
Red blood cells
Red blood cells are not normally found in urine. They are released when there is inflammation or infection within the urinary tract.
White cell count - urine
White blood cells are key to your body's immune or defence system. They fight infections and protect your body from foreign invaders such as harmful germs and bacteria.
Crystals
Urine contains many chemicals which on occasion can form solid crystals. It is normal to have a few small urine crystals but larger crystals or specific types of crystals can eventually form kidney stones. Testing for urine crystals helps to assess kidney health.
Epithelial cells
Epithelial cells line various surfaces of the body including the skin, blood vessels, organs and urinary tract acting as a protective barrier.
Casts
Urinary casts are tiny tube-shaped particles that may be found when a urine sample is examined under the microscope during a urinalysis test. Casts can be made up of red blood cells, white blood cells, kidney cells, protein or fat. The presence and content of a urinary cast help to assess kidney health and function.
Organisms
A sample of urine is analysed under the microscope to check for any organisms which may cause an infection.